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Responsible Gaming Specialist (Swedish Speaking)
Location: Sliema, Malta
I’m hiring on behalf of a well-established iGaming company that’s expanding its Responsible Gaming team. We’re looking for a Swedish-speaking RG Specialist to join their Malta office. This is a great opportunity for someone who wants long-term career growth within a stable, international organisation.
Role Overview
In this role, you’ll be responsible for monitoring player activity, identifying potential risks, and ensuring players receive the right level of support. You will review accounts, analyse behavioural and transactional patterns, speak directly with customers when needed, and implement responsible gambling measures.
Key Responsibilities
Monitor player behaviour using internal tools
Conduct proactive and reactive account reviews
Assess risk levels based on activity and transactions
Contact players via phone, email, or chat
Recommend and apply RG measures (limits, exclusions, etc.)
Handle escalated or complex RG cases
Document interactions and prepare follow-up reports
Work with internal teams to improve processes and policies
Requirements
Native or fluent Swedish + strong English
Minimum 1 year of experience in Responsible Gaming, Risk, or Customer Support within iGaming
CS profiles with solid RG exposure are welcome!
Understanding of responsible gambling regulations
Strong communication skills and ability to handle sensitive situations
Detail-oriented and confident with documentation
Comfortable working shifts (including evenings/weekends)
What’s Offered
Salary €32k
Private health insurance
Wellbeing allowance
Weekly office breakfast
Regular social events
Relocation support (if needed)
Internal Audit Manager
Leading iGaming Operator | Sliema, Malta | Hybrid
Our client is one of the most exciting growth-stage operators in European iGaming right now. In under seven years, they've built a portfolio of regulated casino brands across Finland, the Netherlands, and Portugal — and they're not done yet.
Now, as the business scales across multiple regulated markets, they're building the governance infrastructure to match their ambitions. This is a genuinely rare opportunity: a newly created Internal Audit Manager role that reports directly to the CEO, with the scope to build the function from the ground up in a company that takes compliance as seriously as it takes product.
The Role
You'll be the first dedicated Internal Audit hire — which means real ownership, real impact, and a direct line to the CEO and Board. The framework exists; you'll sharpen, embed, and run it. This is not a back-office compliance role. It's a strategic function with teeth.
Your core focus will be across four areas:
Strategic audit planning — building and owning the audit programme, risk assessments, and objectives across all markets
Compliance oversight — MGA, KSA, and Portuguese gambling regulations, AML, and corporate governance
Operational auditing — independent review of financial, operational, and control processes across the business
Game Risk — acting as the company's Game Risk Analyst under Dutch RG regulations, owning the game risk classification and policy
As the business grows, you'll build and lead the internal audit team around you.
What They're Looking For
At least 3 years' experience in the iGaming industry — audit experience preferred but not essential
Solid knowledge of MGA, KSA, or Portuguese gambling regulations (one or more)
An investigative mindset — someone who spots what others miss and asks the right questions
Previous MGA Key Function Holder experience is a strong plus
Degree in Law, Accounting, Finance or a related field preferred; internal audit qualification an asset
Fluent English; Dutch and/or Portuguese a significant advantage
Hands-on, ethical, and comfortable working at pace in a scale-up environment
What's On Offer
? Hybrid working model
? Brand new Malta offices with private parking
? Competitive salary (DOE)
? Private health insurance
? Wellness allowance up to €600/year
? Meal allowance
? Employee assistance programme
? Company discounts & birthday perks
? Daily office lunches & healthy snacks
? Direct CEO reporting line
About the Company
Our client is an ambitious, fast-growing online casino operator active across regulated European markets, with offices in Malta, Estonia and the Netherlands. Operating across three regulated jurisdictions and holding licences from the MGA and KSA, they have built a culture defined by simplicity, integrity, and trust — and they're scaling fast. With around 100 people and multiple established brands, this is a business at an exciting inflection point.
Senior Customer Support Specialist (Finnish Speaking)
Form part of a fast-growing international iGaming business
Step into a senior, leadership-track CS role with real impact
Location: Malta (St. Julian’s) - Relocation Provided.
Workplace: Hybrid
Salary: Up to €30k + Bonus
Your Role:
Deliver high-quality support to players via live chat, email, and calls, handling both standard and more complex queries with confidence
Take ownership of escalations, ensuring issues are resolved efficiently and in line with internal standards
Review KYC documentation and process withdrawals, maintaining accuracy and compliance with regulatory requirements
Support fraud detection and account monitoring through detailed customer and transaction reviews
Act as a senior presence within the team, stepping in during peak periods or critical situations
Contribute to team performance by supporting coaching, onboarding, and knowledge sharing across the department
Assist Team Leads with tracking KPIs such as CSAT, response times, and ticket volumes
Collaborate cross-functionally with product, payments, and compliance teams to improve processes and customer experience
Take ownership of specific markets, features, or workflows, becoming a go-to person within the team
What You Bring:
2+ years of experience in online customer support within iGaming or a similar fast-paced environment
Strong understanding of KYC, payments, and customer risk/fraud fundamentals
High emotional intelligence with a natural leadership mindset
Data-driven approach with awareness of how performance impacts wider business outcomes
Fluent English and Finnish
Ability to multitask, prioritise, and perform under pressure
Comfortable working shifts, including potential night shifts
Interest in sports and/or casino products is a plus
Curiosity around tools and technology (including AI) to improve efficiency
What’s in It for You?
Salary up to €30K + Bonus
Quarterly team events and weekly company socials
Hybrid work setup with home-office allowance
Work remotely from anywhere yearly benefit
Wellbeing allowance
Private health insurance with dental coverage
I am looking for a Finnish Native speaker for a Senior CRM Manager position for one of my clients based in Malta. This is an exciting opportunity for an experienced CRM professional who combines strategic thinking with operational excellence and is ready to take ownership of high-impact CRM initiatives within the iGaming industry.
Working closely with the CRM Team Lead, Product, Commercial, Analytics, Design, Content, and Operations teams, you will play a key role in shaping CRM strategy, optimising player engagement, and driving long-term customer value. You will also act as the direct line of support for the CRM Team Lead, representing the CRM function when required.
If you are based in Malta or happy to relocate and speak Fluent Finnish and English with I-Gaming retention experience please get in touch
MLRO
Legal & Compliance - Sliema, Malta (Hybrid)
An established iGaming business is looking to hire a professional MLRO with MGA expertise. This is an opportunity to work with a super group of people who listen and continue to improve their processes in an ever changing regulatory landscape.
Main duties include;
Act as the appointed Money Laundering Reporting Officer (MLRO) under the PMLFTR and FIAU Implementing Procedures, and as the Company’s designated contact person with the FIAU and MGA on AML/CFT matters.
Ensure the Company remains compliant with all relevant AML/CFT laws, regulations, regulatory requirements and guidance.
Take ownership of designing, implementing, reviewing and maintaining the Company’s AML/CFT policies and procedures, including the Business Risk Assessment (BRA) and Customer Risk Assessment (CRA).
Analyse risks identified through audits and risk assessments, implement appropriate control mechanisms, and ensure remediation actions are completed within agreed timelines.
Take responsibility for AML/CFT regulatory reporting, including the preparation and submission of the Risk Evaluation Questionnaire (REQ) and other required regulatory submissions.
Provide regular AML/CFT updates to senior management, including during monthly management meetings and quarterly Board meetings.
Receive, review and assess internal suspicious transaction/activity reports and determine the appropriate course of action.
Ensure suspicious transactions and activities are reported to the Financial Intelligence Analysis Unit (FIAU) accurately and within the required timeframes.
Liaise and cooperate with the FIAU, MGA and other relevant regulatory authorities in a professional and timely manner.
Support and oversee relevant aspects of internal and external audits and regulatory reviews relating to AML/CFT.
Work with relevant internal teams to ensure systems, controls and operational processes remain aligned with AML/CFT requirements and Company policies.
Provide AML/CFT guidance and recommendations to the business, including identifying opportunities to strengthen existing systems, controls and procedures.
Maintain appropriate AML/CFT records and documentation in accordance with regulatory and internal requirements.
Undertake any other duties reasonably required by the Company from time to time.
Applications will be considered from people with;
Previous experience in an MLRO, Deputy MLRO, senior AML/Compliance or similar role is essential.
Strong working knowledge of relevant AML/CFT legislation and regulations, particularly the FIAU Implementing Procedures (IPs), Prevention of Money Laundering Act (PMLA), Prevention of Money Laundering and Funding of Terrorism Regulations (PMLFTR), and applicable Anti-Money Laundering Directives (AMLD).
Relevant qualifications or professional certifications in AML, compliance, law, risk, finance or a related field.
Good understanding of the iGaming industry and its associated AML/CFT risks.
Familiarity with regulated markets would be considered an asset.
Experience in risk management, regulatory reporting and AML/CFT risk assessments would be considered an asset.
Excellent communication skills for both internal and external interactions.
High level of integrity, professional ethics and sound judgement.
Strong business acumen.
Highly developed sense of teamwork and cooperation.
Excellent attention to detail, planning and organisational skills.
Proactive and able to work effectively on your own initiative.
Strong reporting and record-keeping capabilities.
Ability to work effectively and make sound decisions under pressure.
Positive attitude and passion for your work.
Fluent in English, both written and spoken.
Senior Technical Compliance Manager — Europe
Italy or Bulgaria | Full-time, Remote.
The Role
I am supporting a growing iGaming testing Lab who are looking for a Senior Technical Compliance Manager to own the technical compliance function for their European business.
What You'll Do
Act as subject matter authority on European online gaming technical standards
Own and develop relationships with European regulators and accreditation bodies
Review and sign off test reports, certificates and inspection findings for games
Lead technical scoping for complex certification and audit engagements
Advise clients at a senior level on player protection, responsible gambling controls, AML/CFT technical obligations and more
Maintain and improve their accredited management systems
Mentor and supervise testers
Support business development
What you'll bring
Ideally 7+ years in technical compliance, certification, regulatory affairs or a test laboratory environment within online gaming, with meaningful time spent at senior level.
Demonstrable depth in EU/EEA iGaming regulation.
An established professional network among European regulators
Practical command of technical standards and test criteria
Willingness to travel within Europe and occasionally further afield.
Whats in it for you?
An attractive salary
Reconciliation Manager – Malta
Hybrid - Full Time
Im supporting an iGaming company looking for an experienced Reconciliation Manager to lead a team responsible for daily and month-end reconciliation of PSP transactions and more.
Key Responsibilities
Lead daily and month-end reconciliations across PSPs, banks and internal systems.
Investigate transaction, settlement, timing and balance discrepancies through to resolution.
Monitor PSP settlements and work closely with Treasury on missing or delayed payments.
Ensure fees, accruals, adjustments and reconciling items are accurately reflected in month-end accounts.
Identify opportunities to improve reconciliation processes
Work with Technology on reporting, tools and automation, with SQL/scripting knowledge being advantageous.
Manage, mentor and develop the reconciliation team
Requirements
Experience in PSP/payment provider reconciliation
Degree or equivalent in Accounting, Data Science, or part-qualified ACCA/ACA.
Advanced Excel skills
Confident communicating with stakeholders
Proven experience managing, coaching and developing a team.
Benefits
Annual travel & leisure allowance
Monthly fitness allowance
Meal allowance
Private health insurance and pension after 6 months
+ An attractive salary + bonus
Senior Sales Manager – iGaming
New business focussed role, promoting aggregation services and casino software.
Malta or Malaga based preferred / hybrid role
Strong earning potentials
High-Tech, fast-growing business
A growing international B2B iGaming business is expanding its commercial team across Europe. With an established presence in multiple global markets and a strong product offering, the company is continuing to build its footprint across Europe and beyond, with a particular focus on bringing in new partners and clients.
This is a sales-first role, combining new business development with some account management, where the priority is generating revenue and bringing new clients on board. You’ll be given the freedom to develop your own territory, with a strong product, an established brand and the opportunity to earn excellent money for the right performer. The business is open to rewarding people who can bring genuine commercial value and new revenue to the table.
They’re looking for a hungry, self-starting B2B iGaming salesperson with an established network across operators, platforms, aggregators and/or providers. You must be able to demonstrate that your contacts can translate into business. Most importantly, they're looking for someone who knows how to hunt, cold approach, open doors and close deals. Malta or Málaga are the preferred locations. They can look at a remote setup for outstanding candidates.
Does this sound like you or someone you know? Reach out to find out more.
Responsibilities:
Design, develop, and maintain full-stack applications using .NET technologies, ReactJS, ASP.NET MVC, and MS SQL, with a focus on performance, scalability and maintainability.
Develop and integrate backend services, front-end features, messaging systems and background services.
Participate in brainstorming sessions and contribute ideas to the company’s technical architecture and business product.
Stay up to date with emerging technologies, tools, and frameworks, driving innovation and continuous improvement initiatives across the development team.
Requirements:
+5 years of hands-on development experience, working across both backend and front-end technologies.
Solid understanding of software development principles, OOP and design patterns.
Hands-on experience developing front-end applications using ReactJS or similar frameworks, JavaScript, HTML and CSS.
Proficiency in C#, .NET technologies, ASP.NET MVC, Service Oriented Architecture (SOA), distributed caching (e.g. Redis) and MS SQL.
A highly regarded B2C iGaming business is looking to hire a Regulatory Compliance specialist to support the requirements of the DGOJ.
Ensure adherence to legal and regulatory standards in the Spanish market by researching and communicating regulatory requirements, creating action plans, and obtaining approvals from DGOJ and any other relevant regulatory bodies.
Support the Compliance Manager in ensuring all Spanish regulatory requirements are met, delivering regulatory compliance initiatives effectively across the organisation.
Conduct regulatory research by monitoring updates from the regulator, the Spanish Government, and other relevant sources.
Develop and support regulatory policies by collaborating with internal and external stakeholders while incorporating emerging trends and market-specific developments.
Propose the strategic approach for Spanish regulatory compliance, ensuring alignment with the company's wider compliance objectives.
Liaise with the DGOJ, the Spanish Police Authority, and other relevant bodies to promote the company's interests.
Perform risk assessments and internal audits relating to legal and regulatory compliance across operational, technical, and support processes applicable to Spain.
Prepare reports on Spanish regulatory requirements and associated action plans.
Draft formal responses to enquiries and investigations conducted by Spanish authorities.
Coordinate compliance audits carried out by the DGOJ and other regulatory authorities.
Promote a culture of compliance throughout the business by delivering training and supporting awareness initiatives.
What You'll Bring
Bachelor's degree in Law, Political Science, or a related field. An academic background in Law is preferred.
3–7 years' relevant experience within the iGaming industry, with strong knowledge of the Spanish regulated market.
Experience managing regulatory requirements and liaising with regulatory authorities.
Demonstrated project management skills, with the ability to manage multiple priorities in a fast-paced environment.
Exceptional analytical and problem-solving skills.
Strong interpersonal, communication, and presentation skills.
A technology-focused mindset and a passion for innovation within the industry.
Fluency in English.
A business-oriented approach, with the ability to assess regulatory risk in a commercial context and drive compliant outcomes rather than simply identifying issues.
An excellent salary is on offer for this position.